Omni-Channel Challenges
Global Inventory Control
In terms of omni-channel inventory management, it is necessary to strike a balance between timely response to market demand and stock level control. However, it is challenging for many enterprises to meet market needs in a timely manner and minimize inventory backlog.
How to Create Value from Data
It is difficult to integrate marketing data from various channels in a timely manner. Therefore, companies cannot truly benefit from the data. How to improve the data efficiency and form a new retail operation pattern that uses front-end data to promote back-end business is the third transformation difficulty that needs attention.
How to Connect Consumers
Consumption patterns become increasingly diversified and dispersed. More and more terminal equipment, such as computers, mobile phones, tablets, smart TVs, smart watches, and virtual reality devices, have become shopping interfaces. How to achieve omni-channel touchpoint support remains a challenge.
Fine Management of Distributors
Traditional branding strategy is difficult to implement and problems including cross sale still exist. How to achieve cross-channel collaboration and improve the overall consumption experience under the new retail model is also a core issue.

Omni-Channel Requirements

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New Model

Online and offline omni-channel integration
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New Groups

Diversified user needs
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New Technology

New upgrade of retail revolution

Kingdee Omni-Channel Solution Features

Through agile frontend, shared middle platform, and diverse backend, we can connect omni-channel data with marketing business to achieve unified management of all network orders, unified distribution of global inventory, accurate marketing of all network members, and industry and finance integration solutions.

Omni-channel order fulfillment
Omni-channel order fulfillment
Comprehensively integrates e-commerce platforms, self-operated e-commerce websites, retail stores and traditional distribution channels and docks with third-party warehouse and logistics systems, allowing companies to dominate in multi-channel management.
Docking with multiple e-commerce platforms
Docking with multiple e-commerce platforms
Docks with more than 150 mainstream e-commerce platforms in all sectors and industries, allowing the automatic downloading of online orders, automatic order reviewing, order splitting, global inventorying and other functions, all with standardized and integrated data.
B2B distribution platform
B2B distribution platform
An online distributor portal allows real-time data exchanges for everything from order controlling to goods replenishment, promotions, rebates, warehousing, logistics, inventorying, finance and other areas and supports multi-terminal applications; companies will be able to establish strategic long-term partnerships with distributors.
Abundant promotional strategies and analyses
Abundant promotional strategies and analyses
Supports flexible user-customized promotional activities to help companies adapt to different price and promotional management needs under different business scenarios; provides data collection and result analyses for promotions; guides enterprises toward formulating more precise sales policies.
Global inventory management platform
Global inventory management platform
By connecting internal supply-chain management with external channel information, builds a highly coordinated cloud-based global inventory management platform with global inventory control and digital operations for companies.
C2M & O2O supply-chain solutions
C2M & O2O supply-chain solutions
Provides various channels through which consumers can place orders, supports integrated online and offline operations and provides customized manufacturing and supply-chain systems.

Application Blueprint

Through the industrial network, data links from enterprise, management, operation, control and equipment layers can be connected vertically to realise two-way communication and real-time data sharing. The bottom layer is the IoT platform, which realises the equipment networking and real-time data collection in production equipment and material. The intelligent manufacturing platform in the middle layer allows fine management and control of all links and elements in the production process. The upper-level cloud platform and data platform provide resource management and sharing services which continuously improve based on data.

Customer Success Stories